At KC Wholesale Smoke, your experience matters. Whether you’re a new customer, a returning partner, or just browsing, we’re here to answer your questions, support your orders, and help you get what you need — quickly and clearly.

Need Help? Just Reach Out

Our support team is friendly, knowledgeable, and quick to respond. If you’ve got questions about products, shipping, wholesale accounts, or anything else — we’ve got your back.

You’re never just another order to us. You’re a valued part of the KC Wholesale Smoke community, and we’re here to make sure your experience reflects that.

Email Support

General Inquiries & Order Help
 ✉️ support@kcwholesalesmoke.com
 We usually reply within 1 business day. For faster help, please include your order number or business name (if applicable).

Phone Support

Prefer to talk? Give us a call.
 📞 +1 (816) 241-4600
 Available: Monday to Friday, 9 AM – 5 PM (Central Time)

Our team is happy to walk you through product questions, wholesale pricing, or any concerns about your order.

Questions About an Order?

If you’ve placed an order and need help with tracking, updates, or returns, just reach out. We’re committed to making sure you get what you need, when you need it — no guesswork, no stress.

Wholesale Partnerships

Interested in opening a wholesale account with us? We love partnering with retail shops, convenience stores, smoke lounges, and distributors across the U.S.

Head over to our Wholesale Registration Page or contact us directly — let’s build something great together.

Where We’re Based

KC Wholesale Smoke
 Kansas City, Missouri, USA

Note: We’re a U.S.-based supplier serving businesses nationwide. While our warehouse isn’t open to the public, we’re always available online or by phone.