Have questions? We’ve got answers. Below are some of the most common questions we get from our customers at KC Wholesale Smoke. If you don’t see what you’re looking for, feel free to contact us — we’re here to help!

Who can order from KC Wholesale Smoke?

We sell to businesses and verified individuals across the USA. You must be 21 or older to purchase. Some products may require proper licensing depending on your state.

Do I need a business license to place an order?

Yes — to access our wholesale pricing, we require a valid business license, resale certificate, or tobacco license, depending on your location and the products you’re ordering.

What types of products do you sell?

We offer a wide range of wholesale smoke and vape products, including:

  • Disposable vapes & vape pods

  • Rolling papers, cones, and wraps

  • Grinders, glass pipes, and accessories

  • Hookah products and supplies

  • Batteries, chargers, and more

Explore our full catalog here.

Is there a minimum order requirement?

Yes. We have a low minimum order value to keep things accessible for small and large retailers alike. Minimums vary by product category — contact us for details or bulk pricing.

How fast is shipping?

We offer fast and secure shipping across the U.S. Most orders are processed within 1–2 business days. Transit times depend on your location, but we’ll always provide tracking once your order ships.

Do you ship outside the United States?

Currently, we only ship within the USA. International shipping may be available in the future.

What payment methods do you accept?

We accept major credit/debit cards, ACH bank transfers, and other secure payment options. If you need special payment arrangements, reach out to our support team.

Are your products authentic?

Absolutely. We work directly with trusted brands and verified distributors. All products are 100% authentic, factory-sealed, and quality-checked before shipping.

Can I return or exchange products?

Yes — we have a fair return policy. If there’s an issue with your order (wrong item, damaged, or defective), contact us within 7 days of delivery. We’ll work with you to resolve it quickly.

How can I contact customer support?

We’re here to help! You can email us, call our support line, or use our contact form. Our team typically replies within 24 hours (Mon–Fri).

Do you offer volume discounts?

Yes! We offer bulk pricing and volume discounts for large orders or recurring purchases. Contact us for a custom quote tailored to your needs.

Can I request a product not listed on your site?

Of course. If you’re looking for a specific brand or item, let us know. We’re always expanding our inventory and are happy to source products upon request.

Still Have Questions?

No problem! Our team is just a message away. Whether you’re starting a smoke shop or scaling your inventory, we’re here to make your wholesale experience simple, smooth, and successful.