Welcome to KC Wholesale Smoke. By using our website or placing an order, you agree to follow the terms and conditions listed below. These terms are here to protect you, us, and ensure a smooth, responsible business relationship.

If you don’t agree with these terms, please do not use our site.

Age Restrictions

You must be at least 21 years old to use this website and purchase any products.
By creating an account, browsing our products, or placing an order, you confirm that you meet this age requirement.

We reserve the right to:

  • Request age or ID verification
  • Cancel any order if age cannot be confirmed
  • Refuse service to underage users

Wholesale-Only Platform

KC Wholesale Smoke is a wholesale supplier, not a retail store.

By registering on our website, you confirm that:

  • You are purchasing for resale, not personal use
  • You are an authorized business or representative
  • You are responsible for collecting applicable sales tax in your jurisdiction

We reserve the right to approve or deny account registrations based on our internal screening process.

Product Restrictions

Some of our products — including kratom, vape devices, and tobacco-related items — are regulated or banned in certain areas.

By placing an order, you confirm:

  • These products are legal in your state, city, or county
  • You are not violating any local, state, or federal laws

We may cancel or restrict orders to areas where products are prohibited.

Order Acceptance & Cancellation

Orders are accepted only after full review and verification.
We reserve the right to:

  • Cancel or limit quantities
  • Refuse any order at our discretion
  • Cancel an order if payment fails, the account appears suspicious, or the product is unavailable

Once an order is processed or shipped, it cannot be canceled.

Pricing & Payments

All prices are listed in U.S. dollars. You must be logged in to view pricing.
Prices are subject to change without notice.

We accept payments via secure third-party payment processors.
All transactions are encrypted and protected — we never store your card details.

Shipping & Delivery

Shipping terms are covered separately in our Shipping Policy, but by placing an order, you agree that:

  • Delivery timelines are estimated, not guaranteed
  • You are responsible for accurate shipping details
  • An adult signature may be required for age-restricted items
  • Shipping carriers may vary depending on order size or location

We are not liable for delays, losses, or misdeliveries caused by the carrier or incorrect customer information.

Returns & Refunds

All sales are final, except in cases of:

  • Damaged or defective products
  • Incorrect items sent

Please see our Refund Policy and Return Policy for full details.

Account Security

You are responsible for keeping your account login details safe.
If you suspect unauthorized access, contact us immediately.

We are not responsible for any losses or unauthorized orders made through your account.

Limitation of Liability

We do our best to ensure accurate product descriptions and safe service, but:

  • We do not guarantee that product use will have specific results
  • We are not responsible for misuse, mislabeling, or improper resale
  • Our liability is limited to the value of the product purchased

Using our products is at your own risk. Always check your local laws and regulations.

Changes to These Terms

We may update these Terms & Conditions at any time, without prior notice.
When we do, we’ll update the “Effective Date” at the top.

Your continued use of our site means you accept the latest version of the terms.

Contact Us

Questions about these terms? Reach out — we’re happy to help:

KC Wholesale Smoke
📧 Email: support@kcwholesalesmoke.com